All orders are handmade and processing times vary, after receiving your order you will receive a confirmation email. You will receive another notification when your order has shipped
During busy periods such as Christmas and Sale events, our processing and shipping times may be delayed
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Donegal and Northern Ireland Shipping : We offer a €6.50 rate for shipping within Donegal and Northern Ireland
All orders to ROI and NI over €60 will receive free shipping
We currently do not offer this option
We offer International Shipping and charges for your order will be calculated and displayed at checkout and will be offered on a separate courier option
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. The Donegal Wax Co is not responsible for these charges if they are applied and are your responsibility as the customer.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at sales@thedonegalwaxco.com with your name and order number, and we will look into it for you.
Ireland/Northern Ireland and United Kingdom
All orders placed after Monday 12th December 2022 will not be guaranteed delivery before Christmas.
if you have any questions regarding shipping please feel free to email us at sales@thedonegalwaxco.com
